Instructions
Your satisfaction is important to us. We stand behind our products and their quality.
Unused items in
original condition may be
returned for exchange or refund of merchandise price within 30 days of purchase. Once opened, CDs, Software, and Equipment are not returnable.
Please understand we cannot accept merchandise which is returned incomplete or in obviously "used" condition. For equipment, refer to the
manufacturer's warranty. Your product invoice is required for processing your return. For your protection,
ship your package via prepaid insured US Mail.
We are not responsible for returned packages lost in the
mail.
C.O.D returns are not accepted. On valid returns we will credit your payment method (less
shipping
& 20% handling charges) within 4 to 6 weeks.
Provider
Conference and Training Course Cancellation Policy